Archive for the ‘Phone Systems’ Category

ShoreTel Communicator for iPhone

This item was filled under [ General, Installers, Shoretel, Telecommunications News, VOIP ]

With ShoreTel Communicator you can be reachable, anytime, anywhere and take full advantage of your ShoreTel UC system to stay connected to your colleagues and customers.
ShoreTel Communicator lets you place and receive calls on your iPhone through your ShoreTel UC system and phone network.

Hide your iPhone number when calling out
Dial your iPhone contacts
View, listen  and [...]

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ShoreTel Call Manager for iPhone “Call Handling”

Designed with simplicity in mind, StreamLine empowers iPhone users to take advantage of ShoreTel’s innovative and built-in call handling features that keep professionals in touch with their customers and co-workers while out of the office.

Download from your IPhone using app store. search “streamline” for shoretel support please call 952-278-2400 or email Support@DennisonTech.com

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Inter-tel Feature Codes

This item was filled under [ General Questions, Inter-tel / Mitel ]

Inter-tel has tried to thwart this problem by making a flag in the system that will force the user to have to hit another key first before entering the feature code.  This key is known as the ‘Special key‘.  It is a key with an infinity symbol on it (sideways 8, lazy 8).
I will explain SOME of [...]

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Shoretel Call Manager Citrix tspinstall.exe

This item was filled under [ Shoretel ]

Remove all ShoreTel providers.

Copy the following file “TspInstall.exe” from the headquarters machine
(Program Files > Shoreline Communications > ShoreWare Server) to the Citrix
terminal server. We recommend copying the file to the following location:
c:\program files\Shoreline Communications\ShoreWare Client\

From the Citrix terminal server, launch the command prompt by clicking on
the Start bar and selecting Run and typing cmd.

Navigate to [...]

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Burnflash

This item was filled under [ Shoretel ]

Issue: You need to Burnflash as switch.
Scenario: You need to Burnflash a switch and you are not sure of the Burnflash utility function.
Resolution: The burnflash utility is used to manually update the switch with the current version firmware compatible with the ShoreWare server software.
When you install a new switch, ShoreTel’s TMS service is [...]

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EtherSpeak How It Works

A reliable, affordable and secure, fax-over-IP? You are probably thinking to yourself, “No way!”. Here at EtherSpeak we say, Yes way! EtherFax is the answer.

 EtherSpeak offers the most innovative and reliable fax-over-ip solution available.We believe this new service will provide the most secure, reliable and affordable fax-over-IP solution available today.  Pricing for an EtherFax trunk connected [...]

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