Training.... ShoreTel's online computer based training modules and downloadable quick reference guides are available at no charge. Self-paced training makes it possible for anyone who doesn't have the time to attend regularly scheduled training sessions to still get the most out of a ShoreTel Pure IP Unified Communications system. That, in turn, increases productivity and drives return on investment.

Total Cost of Ownership (TCO) Commitment.... ShoreTel's powerful all-in-one UC solution was designed from the ground up to take advantage of IP technology and eliminate the kind of complexity found in competing solutions that keeps organizations tangled up in high costs.

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Business Process Integrations.... Today's organizations increasingly rely on best-of-breed business process solutions to remain competitive and to ensure efficient operations. ShoreTel's support of open standards offers customers the flexibility to integrate leading applications with their business communications systems.